Policies
Thank you for looking at this website. I am very passionate about the art, the history and the historical stories contained within it. I hope that by viewing it you will be also.
All of the art is handmade to order, so please allow one to three weeks after payment is received for delivery. (Especially for artworks such as reproduction books, Ossuary skull boxes and bottles and jars). If artwork is needed sooner please contact ofgraveconcern@gmail.com and I will try my best to get to you sooner.
Custom orders
Want a custom sized print or a design seen on a print but you want it on a candle or plaque? Email me ofgraveconcern@gmail.com or use the contact page.
This also goes for a completly custom historical artwork designed just for you!
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Payments
All major credit cards, and paypal accepted. All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.
Shipping Policies
As of right now, all domestic US shipping is free. I reserve the right however to change this at any time.
I try to make the shipping as affordable as possible, I am aware that sometimes shipping is a factor when I decide not to buy something online, so I try as best as I can to keep shipping costs low.
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of shipping will be refunded to the buyer by the seller. In the event of a suspected lost item please wait for 30 days, an email can be sent to ofgraveconcern@gmail.com and any time to resolve any issues. At present USPS is used for all shipping. If you want your items shipped using UPS or FedEx please email with item wanted and shipping information, and I will get back to you with a shipping rate. Shipping costs may double if shipping internationally. At present www.ofgraveconcern.com is set up to process shipping within the United States, however international shipping is possible but will need to be negotiated by contacting us directly at ofgraveconcern@gmail.com
Refund/Return Policy
By looking through the art, and deciding to buy something on here, I am already grateful to you. Sometimes however things do not work out, and outside factors play a role. I want to make sure that everyone is satisfied and in the event that something does go wrong, I want to work towards a successful conclusion. With that in mind, items are entitled to be refunded or replaced if an item is damaged during shipping, a replacement item will be sent free of charge upon receiving pictures of the damaged item, and packaging through email to ofgraveconcern@gmail.com. Pictures will need to be sent on the day of delivery, or ASAP after delivery. Please read and take into account the description of the item before buying, as exchanges are also granted on a case-by-case basis. Again I state that it is my wish to resolve most issues amically, so email if there are any problems.
Cancellation
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.
Complaints and Questions
Any complaints or questions about artwork may be sent to: ofgraveconcern@gmail.com. and I will do our best to reply ASAP, and with complaints come to a resolution which is beneficial for both parties. Each case will be looked at individually, ultimately I want the creating and selling of artwork to be an enjoyable experience for everyone, so with that in mind I desire to resolve issues amicably.
Privacy Policy
See here.
Wholesale, Stores and Consignment
If you feel that any ofgraveconcern items will be a good fit for your store please email me or use the contact page. Please include a description of your store and the items you sell already.
Wholesale prices are available upon request for reselling with a $200 minimum order placed each time. Email ofgraveconcern@gmail.com for more details.